Remington R-1000 Owner's Manual download pdf (Page 19)

REPAIR SERVICES

1. To locate the Remington Authorized Service Center nearest you visit our web site at www.remington.com

and use our Repair Service Locator. If you need additional on-line assistance, e-mail us at info@reming-

ton.com to obtain a listing of Authorized Service Centers. Contact the Authorized Service Center of your

choice for evaluation of your firearm and/or additional shipping instructions.

2. If your Remington Authorized Service Center cannot provide the service or repair you require and you need

further assistance, please call our toll free number 1-800-243-9700, Mon.-Fri., 9:00 AM-5:00 PM Eastern

time and select the option for repairs. Then, if shipment of your firearm is required, please:

• Record the serial number of your firearm before sending it to us.

• Pack your firearm for safety and to prevent further damage in shipping and handling. Preferably, ship in

a firearm box.

• Remove all accessories from the firearm to prevent loss or damage.

• Enclose a letter with the firearm detailing the model name or number of your firearm and serial number

along with a full description of the problem. Be sure to include your full name and address (P.O. Box

and Street Address), including zip code, daytime telephone number and e-mail address.

• Ship your firearm by either United Parcel Service (UPS) or Parcel Post (US Post Office). Remington is not

responsible for damage or loss during shipment, so you may elect to purchase insurance from your carrier.

Ship to:

Remington Arms Company, Inc.

Attn: Arms Service Division/Repairs

14 Hoefler Ave.

Ilion, NY 13357

WARNING!

DO NOT SEND LIVE OR SPENT SHELLS IN YOUR FIREARM OR IN

THE SAME BOX WITH THE FIREARM. THIS IS A VIOLATION OF FEDERAL LAW.

IF YOU FEEL YOU MUST SEND SPENT SHELLS, PLEASE SEND THEM IN A

SEPARATE PACKAGE AND INCLUDE NAME, ADDRESS (WITH ZIP CODE),

TELEPHONE NUMBER, MODEL AND SERIAL NUMBER OF YOUR FIREARM.

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Remington R-1000 Owner's Manual Page 19