Remington R-800 Owner's Manual Page 35

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35
Firearm Warranty Information
Remington warrants to you, the original retail purchaser of a new Remington firearm, that from one year from the date of
retail purchase, your Remington firearm will be free from defects in material and workmanship. Some limitations apply.
What is not covered by this warranty?
We will not cover damage of your firearm caused by:
• Failure to provide proper care and maintenance.
• Accidents, abuse or misuse.
• Barrel obstruction.
• Hand loaded, reloaded or improper ammunition.
• Unauthorized adjustments, repairs or modifications.
• Normal wear and tear.
What will Remington do if you discover a defect?
If you make a claim within the warranty period following the instructions given in the specific model's owner's manual, we will, at our
option, repair the defect(s), or replace the firearm at no cost to you. If we send you a new firearm, we will keep the defective one.
What is excluded from this warranty?
Remington excludes and will not pay incidental or consequential damages under this warranty. By this we mean any loss, expense
or damages other than to repair the defects in the firearm or replace the firearm. No implied warranties extend beyond the term of
this written warranty. PLEASE NOTE: Some jurisdictions do not allow exclusion of incidental or consequential damages, or limitation
on how long an implied warranty lasts, so the above exclusion and limitations may not apply to you. This warranty gives you specific
legal rights and you may also have other rights.
Repair Services
If you need assistance, please call our toll free number 1-800-243-9700, Mon.-Fri., 9:00 AM-5:00 PM
Eastern time and select the option for repairs. Then, if shipment of your firearm is required, please:
• Record the serial number of your firearm before sending it to us.
• Pack your firearm for safety and to prevent further damage in shipping and handling. Preferably, ship in a firearm box.
• Remove all accessories from the firearm to prevent loss or damage.
• Enclose a letter with the firearm detailing the model name or number of your firearm and serial number along with a full
description of the problem. Be sure to include your full name and address (P.O. Box and Street Address), including zip
code, daytime telephone number and e-mail address.
• Ship your firearm by either United Parcel Service (UPS) or Parcel Post (US Post Office). Remington is not responsible
for damage or loss during shipment, so you may elect to purchase insurance from your carrier.
Ship to:
Remington Arms Company, Inc.
Attn: Arms Service Division/Repairs
14 Hoefler Ave.
Ilion, NY 13357
WARNING! DO NOT SEND LIVE OR SPENT SHELLS IN YOUR
FIREARM OR IN THE SAME BOX WITH THE FIREARM. THIS IS A
VIOLATION OF FEDERAL LAW. IF YOU FEEL YOU MUST SEND
SPENT SHELLS, PLEASE SEND THEM IN A SEPARATE PACKAGE
AND INCLUDE NAME, ADDRESS (WITH ZIP CODE), TELEPHONE
NUMBER, MODEL AND SERIAL NUMBER OF YOUR FIREARM.
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