Remington MB-100 Owner's Manual download pdf (Page 24)

2524

How to Obtain Parts and Service From Remington

Arms Co.

TO ORDER PARTS:

To order parts please visit www.remingtonpartsstore.com or call 1-800-243-9700. For additional information on

service enhancements, upgrades, additional barrels and specialty parts visit www.remington.com.

To expedite your PARTS order or request REPAIR SERVICE visit our web site at www.remington.com. Detailed

instructions are provided along with parts and/or service order forms. You may also reach Remington by calling

our toll free customer service number, 1-800-243-9700, Mon.-Fri., 9:00 AM-5:00 PM Eastern time.

1. Fax completed order form (from the web site) to 1-336-548-7801.

2. To order by phone without the order form call 1-800-243-9700.

Please have the following information ready before you call.

• Firearm model and serial number.

• Part description and quantity. Part descriptions can be found on the parts listing page in this manual.

• Your complete mailing address (P.O. Box and Street Address) including zip code, telephone

number and e-mail address.

• Method of payment: Mastercard, Visa, Amex or Discover card number and expiration date. Prepayment

may be made by check or money order. A quote may be made to you over the phone. (Sorry, no C.O.D.s.)

WARNING! USE ONLY REMINGTON PARTS IN REMINGTON FIREARMS.

NOTE: SOME PARTS MAY BE RESTRICTED. See parts list for details. Owner’s manuals/instruction books may

be requested via our web site at: www.remington.com or by calling 1-800-243-9700.

REPAIR SERVICES

1. To locate the Remington Authorized Service Center nearest you visit our web site at www.remington.com

and use our Repair Service Locator. If you need additional on-line assistance, e-mail us at

info@remington.com to obtain a listing of Authorized Service Centers. Contact the Authorized Service

Center of your choice for evaluation of your firearm and/or additional shipping instructions.

2. If your Remington Authorized Service Center cannot provide the service or repair you require and you need

further assistance, please call our toll free number 1-800-243-9700, Mon.-Fri., 9:00 AM-5:00 PM Eastern

time and select the option for repairs.

3. If shipment of your firearm is required please follow instructions below.

• Record the serial number of your firearm before shipping.

• Pack your firearm for safety and to prevent further damage in shipping and handling. Preferably, ship

in a firearm box.

• Remove all accessories from the firearm to prevent loss or damage.

• Enclose a letter with the firearm detailing the model name or number of your firearm and serial number

along with a full description of the problem. Be sure to include your full name and address (P.O. Box

and Street Address), including zip code, daytime telephone number and e-mail address.

• Ship your firearm by either United Parcel Service (UPS) or Parcel Post (US Post Office). Remington is not

responsible for damage or loss during shipment, so you may elect to purchase insurance from your carrier.

WARNING! DO NOT SEND LIVE OR SPENT SHELLS IN YOUR FIREARM OR IN THE SAME BOX WITH THE FIREARM. THIS

IS A VIOLATION OF FEDERAL LAW. IF YOU FEEL YOU MUST SEND SPENT SHELLS, PLEASE SEND THEM IN A SEPA-

RATE PACKAGE AND INCLUDE NAME, ADDRESS (WITH ZIP CODE), TELEPHONE NUMBER, MODEL AND SERIAL NUM-

BER OF YOUR FIREARM.

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Remington MB-100 Owner's Manual Page 24

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